Trust is a key ingredient in high performing teams and organizations. According to Stephen M.R. Covey in The Speed of Trust, one of the quickest ways to build trust is to keep your commitments. Conversely, one of the quickest ways to decrease trust is to not keep them. I have worked with a number of Type A, dedicated people who struggled with keeping commitments at work, home, or both. They are not bad people. In fact, they are often very well-intentioned and passionate about helping others and doing whatever the team needs them to do. However, they can have trouble staying on top of everything over because of competing priorities or information overload. When that happens, it can then become harder for people to feel like they can count on them.
Here are some tips on how to help you keep commitments and build trust:
Ultimately, trust and mistrust are both contagious. What is one thing you can do differently to help the people around you catch the right one?.