It can be easy to approach situations with a default “Either/Or” mindset, also known as a dualistic way of thinking. While there are times where it can make things simpler or more efficient, there are also times where it might be unnecessarily limiting our choices and decision-making. In the book Radical Candor, Karen Scott points out how leaders often feel like they have to choose to be direct or compassionate in their interpersonal interactions. However, she proposes that leaders can both “challenge directly” and “care personally,” meaning that it is possible to be both direct and caring. Along these lines, I have found that many of the leaders I have coached score higher in assertiveness or empathy on the Emotional Quotient Inventory (EQi 2.0 – a measure of emotional intelligence). It is fairly rare to see these qualities both high and in balance with one another.
I started thinking about other concepts that are often viewed in an “Either/Or,” dualistic manner. Where else might we as leaders optimize our performance by taking a “Both/And” approach? Here are some examples I thought of: